Online Training

Hospitality Hygiene Safety (NEW)

Educate hospitality staff on staying safe during COVID-19.

Topics include:

  • Are you healthy to attend work?
  • Good hygiene practices
  • Not touching your face or spreading germs
  • Washing hands
  • Using sanitiser
  • Personal protective equipment
  • Personal contact
  • Increasing your cleaning schedule
  • Reducing the spread of germs and viruses
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Hospitality Safety Induction

The first step to inducting your staff into a safe workplace.

Topics include:

  • Incident Reporting
  • Emergency Situations
  • Common Injuries
  • Cuts & Burns
  • Manual Handling
  • Ladder Safety
  • Slips & Trips
  • Kitchen Safety
  • Hospitality Safety
  • Personal Protective Equipment
  • Chemical Handling
  • Electrical Safety
  • First Aid
  • Money Handling
  • Managing Difficult Customers
  • Personal Safety
  • Bullying & Harassment
  • Drugs & Alcohol
  • Workplace Values
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Online Armed Robbery Awareness

Prevention and action – teach your staff the essentials.

Topics include:

  • Who Commits Armed Robberies
  • Likelihood of Being a Victim of an Armed Robbery
  • When and Where Armed Robberies Occur
  • Planned and Unplanned Armed Robberies
  • Violence
  • Risk Reduction
  • How to React to an Armed Robbery
  • Assisting Police
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Bullying, Harassment, Discrimination and Conflict Resolution

Awareness and education on bullying, harassment, discrimination and conflict resolution

Topics include:

  • What is bullying & harassment
  • Who is a victim
  • Responsible workplace behaviour
  • What isn’t bullying
  • Acceptable managerial behaviour
  • Discrimination
  • Sexual harassment
  • Bullying & harassment at work
  • Responding to bullying & harassment
  • Dealing with conflict
  • Customer complaints
  • Your workplace
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Club Maintenance & Outdoor Work

Educate staff on safe practices for work ouside.

Topics include:

  • Competency
  • Incident reporting
  • Fit for work
  • First aid
  • Emergency management
  • Contractors
  • Personal Protective Equipment
  • Sun and heat protection
  • Outdoor hazards
  • Manual handling
  • Electrical safety
  • Equipment safety
  • Keeping people safe
  • Chemicals
  • Chemical storage
  • Working at heights
  • Mobile equipment
  • Risk assessment
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Fire Training & Evacuation

Ensure staff know safety procedures around fires or evacuations.

Topics include:

  • General evacuation instructions
  • First response evacuation instructions
  • Evacuation coordination procedures (warden training)
  • Know your workplace
  • Risk of a fire
  • Types of fires
  • Firefighting equipment
  • Using firefighting equipment
  • R.A.C.E.
  • Fire wardens and building evacuation
  • Clearing warden areas
  • Special needs
  • Finalising evacuation
  • Assembly area
  • Fire services
  • Bomb threat
  • Violent or extreme threat
  • Natural disaster
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Kitchen Safety Training

Preventing avoidable injuries to staff in the kitchen.

Topics include:

  • Uniform
  • Basic kitchen rules
  • Fit for work
  • First aid
  • Food safety
  • Personal protective equipment
  • Kitchen shoes
  • Slips and trips
  • Manual handling
  • Electrical safety
  • Chemical handling
  • Ladders and safety steps
  • Emptying rubbish
  • Cold rooms
  • Mopping floors
  • Kitchen equipment
  • Hot plates, stove and grills
  • Deep fryers
  • Oven and steamers
  • Microwaves
  • Bain-maries
  • Sandwich presses
  • Slicers
  • Stick blenders
  • Dishwashers
  • Cleanings
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